Create your test request
Tell us what the sample is, the nominal amount, and which questions you want the testing to answer. We confirm method fit and issue a sample ID.
Mail-in workflow
How to send a sample
Your unique sample ID connects the request, the package, the laboratory work, and the released certificate.
Review and payment
We confirm the tests, sample quantity and total price before acceptance. Follow the payment instructions in your accepted request and keep the payment reference for tracking.
Pack and ship
Place each sealed sample in its own protective secondary container and mark the sample ID on the outer pouch. Keep the vial label visible. Use a tracked carrier and the intake address and packing slip in your accepted request.
Laboratory testing
Follow sample receipt, preparation and testing online with your request ID and email. We contact you if the sample does not match the accepted scope or needs further review.
Receive your report
Download your released certificate of analysis as a PDF. Public sharing is optional; reports released publicly also have a verification page and QR code.
Questions that come up at intake
Most delays start here rather than in the laboratory.
Why can I not ship before the request is accepted?
Acceptance is what produces your sample ID, the confirmed quantity, and the current intake address. A package that arrives without an accepted request cannot be reliably matched to a client or a scope, and material that arrives in the wrong amount or matrix often cannot be analysed at all.
How much sample should I send?
It depends on the method and the matrix, which is why the required quantity is stated on your accepted request rather than published as a single figure. Sending more than asked does not speed anything up; sending less is the most common reason a sample has to be re-submitted.
How should the sample be labelled?
Mark the Canada Peptide Testing sample ID on the outer pouch, never on the vial cap, where it can be obscured or transferred. Each separately identified sample needs its own container and its own ID.
What happens when the package arrives?
Receipt is recorded against your sample ID, the contents are checked against the accepted scope, and the record moves to preparation. You see each status change from your dashboard, including any hold placed because the sample did not match what was declared.
How long does the laboratory take?
Target turnaround is 5 to 10 business days measured from receipt of an accepted sample, not from the day you paid or the day you posted it. Two-business-day rush is $199 CAD per sample, subject to capacity and method readiness, from receipt and acceptance.
What arrives at the end?
A released Certificate of Analysis with the method conditions, the analytical evidence, the stated limitations, and a downloadable PDF. If you choose public sharing, the report also has a verification page.
Send the smallest representative sample that supports the selected method.
- One clearly separated sample per CPT sample ID
- Leak-proof primary container and protective secondary pouch
- Printed packing slip inside the shipping box
- No needles, syringes, biological specimens, or controlled substances
Do not ship until the request is accepted. Sample requirements vary by method and compound.
Start a request